Ways to Improve School Safety with UC

Educators and administrators are tasked with keeping students safe as they go through the school day. From homeroom to the car line, quick and reliable communication is of the utmost importance. Whether calling the nurse to care for a sick student or office staff connecting with a teacher on the other side of the school, all professionals in a school must be able to communicate efficiently to ensure safety.

Unified Communications (UC) presents a way for schools to streamline all forms of communication in a single platform, including email, voicemail, instant messaging, and more. This helps keep everything centralized and accessible for school officials.

Here are some of the best ways to improve school safety with UC:

Mobile softphones allow teachers to communicate from anywhere in the school

In the event of hazardous weather or other emergency, teachers are often confined to certain areas of the school, such as hallways, classrooms, or the gym. Mobile softphone applications allow office managers and administrators to contact teachers without relying on the intercom system or desk phones. 

Instead, teachers can make and receive calls via a mobile phone – all through their office extension.

Integrations with programs like Quicklert help administrators keep parents informed

Today, many administrators use a variety of communications avenues to connect with parents and staff during an urgent situation. This might include using robocalls to inform parents of inclement weather or a delayed start to the school day, or notifying staff of an unauthorized visitor on campus.

A UC solution like Switchvox allows school officials to integrate with programs like Quicklert, which simplifies responses by detecting emergency situations and notifying the correct parties. Check out this article if you’d like to learn more about Quicklert.

Call forwarding rules ensure nurses and resource officers are easy to reach

Within a school, there are plenty of staff members who are on the go, such as nurses, paraprofessionals, and resource officers. These officials must be able to look after students around the campus without losing contact with staff.

Call forwarding rules allow users to have calls sent to softphones or other extensions after a certain number of rings. So, if someone is not at their desk, the call rules set in place can automatically direct the call to the office, a softphone, or another potential responder, helping officials maintain communication during urgent events.


Switchvox offers a complete UC solution for schools looking to implement an affordable, reliable communications system. If you’d like to learn more about the features your school can implement with Switchvox, download our free Switchvox for Education guide.

Sourced from: Sangoma. View the original article here.

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