Sangoma: The Allure of Integrated Cloud Communications – Part 2

Last week, I introduced you to Val, who is a knowledge worker with so many ways to communicate. She has a dizzying array of applications to manage, for both Val and for the company IT department, or person, or part of a person, depending on the size of Val’s business. She, and the company, have to navigate through all kinds of applications from different companies. Do they work together? Can she log into one and have access to all of them? Or are there layers of logins to go through? Do they even work with each other? Can data from one go to the other? Can you context switch from one application to another? Are they all secure?

And is she missing communications since there are so many apps to look after, and she “forgot” to check one? Or doesn’t really know how to use them well.

You know what, yes it is complicated. And confusing for Val. Teams. Zoom. Slack. Webex. Hangouts. They all look different, they don’t talk to each other. And there are a lot.

In next week’s blog I’ll discuss one way to deal with this.

Sourced from: Sangoma. View the original article here.

About Telecoms-Channel

Telecoms-Channel.co.za is your one-stop source for the latest news and insights from the telecoms industry in South Africa, where you get comprehensive coverage of the industry and keep up with the ever-evolving market landscape.

Whether you need to understand market trends, identify new opportunities, or stay informed of the latest developments, we have you covered.

In addition to bringing the best news together, we have access to an extensive supplier network that makes it easy for any telecoms company looking to tap into new markets or enter the telecoms industry. Take advantage of our expertise and contact us today to find your next partner!

Other posts you might be interested in

BitCo Telecoms Sold
Bitco

BitCo Telecoms Sold

Link Africa has announced the acquisition of BitCo Telecoms, a move that strengthens their position in the South African telecommunications industry. This strategic acquisition expands Link Africa’s product portfolio, customer base, and overall network coverage across the country.

NEC Exit
NEC

NEC Exits On-Premise UC Market

NEC is making a strategic shift, exiting the on-premise PBX market outside of Japan. This move reflects the ever-growing dominance of cloud-based communication solutions.

Cloud PBX Solutions

Request Once, Get Multiple Quotes - Save Thousands!