Since the outbreak of COVID-19, not only has social distancing become a widely accepted practice around work but also it has become a part of everyday life. Social distancing with video conferencing solutions has proven to be effective safety measures, while still managing sustainable productivity levels, in and out of the workplace.
The development of innovative video telecommunication technologies has also created new opportunities for organizations to improve their customers’ user experiences while reducing their operational costs.
Telehealth
The concept of telehealth is not new. In today’s climate, however, the need for advanced healthcare technology solutions is necessary, whether at home or in-facility. With video-enabled conferencing solutions, healthcare providers can ensure that patients receive the personal care they need from home.
Video conferencing solutions facilitate multi-specialty and multidisciplinary clinical collaboration and optimize hospital resources and staff management.
Video conferencing technologies enable staff to receive their training by experts from around the world while taking part in active medical discussions. Therefore, medical teams can be confident that patients are receiving the consistent care they need regardless of social distancing restrictions.
Video conferencing has played a significant role in reducing operational costs of medical facilities without sacrificing standards of care. It also helps to reduce the costs of in-facility visits by maximizing the use of telehealth services and minimizing unnecessary exposure to those with compromised immune systems
Video banking.
Many clients prefer speaking to a financial consultant when it is most convenient for them, and video conferencing gives them the ability to do just that!
Video conferencing adds a personal level of service to at-home clients, giving them a competitive advantage. Banks with Private video-enabled rooms or kiosks also give clients the financial support they need irrespective of the limited staff within the bank branch.
The use of video for customer engagement can help banking clients choose their preferred means of communication and by establishing brand trust and credibility, video conferencing solutions can maximize the chance of closing deals and expediting the decision-making process.
If you want to know more about how video conferencing can help you improve your communication strategy right now, download our guide to Social distancing with video conferencing.
Sourced from: Enghouse Interactive. View the original article here.
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