It’s a scenario you face again and again: a new version of your favorite software becomes available, and it contains a feature you need quickly if you don’t want to lose customers to the competition. The issue is that the feature comes packed together with dozens of others — and you’re not sure how they will impact your customers’ UX. So you go ahead with the intensive process, leading to wave after wave of post-update issues and even the need to roll back the entire update at times. When it’s all over, you look back and wonder – is there a better way?
That’s why PortaOne is offering a new approach to software updates. Dual Version allows you to gradually migrate batches of your customers to new versions, avoiding the need for one big-bang update. Migrate a single batch, observe and address issues, then proceed with the next. Migration is transparent to the end-user (no reconfiguration required!), issues are contained to a very small group of customers, and potential damage to the UX is reduced to a minimum.
Join our June 17 webinar to learn more about Dual Version.
You’ll find out how this new approach lets you:
- Reduce the number of UX issues that occur right after an update
- Contain updates to pilot batches of customers, so that any issues that arise only affect a small portion of users
- Drastically reduce the amount of time your engineering team spends on update preparation
- Roll back only the users that are affected by an issue
- Update over a large span of releases (e.g. MR55–MR75)
- Eliminate full service downtime during the update
- Launch new products even while the migration of existing customers is still underway
- Minimize “oops” moments for 3rd-party applications (such as reseller portals) that cannot be fully tested beforehand
Presenters:
June, 17th
Mexico City – 9:00 am
New York – 10:00 am
São Paolo – 11:00 am
London – 3:00 pm
Western / Central Europe – 4:00 pm
Eastern Europe – 5:00 pm
Dubai – 6:00 pm
We will hold a QA session but if you want any special issues covered during the webinar, please send your questions to: webinar@portaone.com.
Note: During the conference your microphones will be muted, but you can type your questions via the Chat/Q&A window.
We look forward to meeting you!
Sourced from: PortaOne. View the original article here.
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