Mitel Intros Subscription Options Across All Major Products

Mitel says it is expanding customer choice and flexibility with new subscription services across its global portfolio. MiVoice Business, MiVoice Office 400, MiVoice 5000 and MiVoice MX-ONE now are all available by subscription.

Mitel says the move reflects the shift to hybrid work. Expect the subscription services to minimize upfront cost while complementing Mitel’s existing solutions sold through more traditional methods.

Mitel's Tarun Loomba

Mitel’s Tarun Loomba. Tarun Loomba is president and CEO of Mitel.

“In the past two years, the role of communications technologies in organizations has shifted dramatically from simple utility to business-critical capability,” Loomba said. “Mitel is firmly committed to supporting customers wherever they are in their communications journey. We believe great communications enable organizations to thrive. Expanding our subscription offerings across all Mitel platforms delivers maximum flexibility for customers. They can freely choose the solution that best supports their needs today and their ambitions for the future.”

IDC's Oru Mohiuddin

IDC’s Oru Mohiuddin. Oru Mohiuddin is research manager, UCC, IDC Europe.

“It is important to remove the traditional barriers to software adoption through subscription-based models,” Mohiuddin said. “Subscription models give customers the flexibility to access the latest cloud technologies and respond rapidly to changing market demands.”

Subscription Model Benefits

  • Choice: A monthly subscription price reduces upfront technology costs and delivers predictable budgeting, Mitel noted. It also ensures total commercial and deployment flexibility. Subscription offerings are available across the entire Mitel portfolio in all markets. Customers can combine different models to build the communications and collaboration solution that best suits their business and financial imperatives.
  • Flexibility: Partners and customers benefit from a wide range of communication, collaboration and customer experience features. These are available in what the company says are highly flexible and tailored subscription packages. Customers can adjust their profiles over time as circumstances change and new applications, add-ons, and services can be introduced.
  • Scale at Business Pace: Mitel says its subscription model easily scales up or down to accommodate changing business needs, with automatic updates to support the latest software capabilities and security standards. Organizations have complete control to schedule system updates, which is particularly important for large deployments and sensitive verticals. Mitel’s subscription model also facilitates cloud adoption for customers. It allows them to stay on-premises and use their own private cloud environment or move to the public cloud at their own pace.

Source: ChannelFutures

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