Sangoma: Desktop as a Service “in the real world”

Desktop as a Service (DaaS) is the concept of bringing a virtual desktop to the cloud. In other words, think about your desktop now, and instead of having many of your applications downloaded to your computer, access to these applications occurs through the cloud. Some organizations love the approach since from an IT perspective, it makes managing employee applications easier. A thin-client can be used as well (saving laptops costs) and employees can be onboarded and offboarded very easily. And it is also more secure from a few perspectives – such as organization data is not stored on individual laptops, and IT security is also “outsourced” to the DaaS provider.

Sangoma’s DaaS solution is also unique since it includes support for our unified communication clients, including our video meeting solution Sangoma Meet, not just the standard desktop applications.
As mentioned above, user data is stored in the DaaS provider data center. But what happens if there is a security issue at the DaaS data center? A regional title company, who is a customer of West Michigan Technology Services (one of Sangoma’s partners), found themselves in just this situation. Their DaaS provider was hacked, and the title company approached West Michigan Technology Services for help.

And help they did. Sangoma was able to provide our DaaS solution to the customer, and get the customer up and running within a couple of days. The customer liked the fact that Sangoma’s DaaS solution utilized built-in ransomware and malware protection, so that every file opened on each user’s virtual desktop is scanned (via virus definitions that are updated every 2 hours). Additionally, proprietary policies, procedures, and processes also alert the system upon access attempts to unauthorized files, and if a breach occurs Sangoma’s DaaS solution will automatically react to restore accounts back to a safe state.

Please find more about this customer and Sangoma’s DaaS solution Connected Workspace.

Sourced from: Sangoma. View the original article here.

About Telecoms-Channel is your one-stop source for the latest news and insights from the telecoms industry in South Africa, where you get comprehensive coverage of the industry and keep up with the ever-evolving market landscape.

Whether you need to understand market trends, identify new opportunities, or stay informed of the latest developments, we have you covered.

In addition to bringing the best news together, we have access to an extensive supplier network that makes it easy for any telecoms company looking to tap into new markets or enter the telecoms industry. Take advantage of our expertise and contact us today to find your next partner!

Other posts you might be interested in

BitCo Telecoms Sold

BitCo Telecoms Sold

Link Africa has announced the acquisition of BitCo Telecoms, a move that strengthens their position in the South African telecommunications industry. This strategic acquisition expands Link Africa’s product portfolio, customer base, and overall network coverage across the country.

NEC Exit

NEC Exits On-Premise UC Market

NEC is making a strategic shift, exiting the on-premise PBX market outside of Japan. This move reflects the ever-growing dominance of cloud-based communication solutions.

Cloud PBX Solutions

Request Once, Get Multiple Quotes - Save Thousands!