Companies have ramped up their adoption of team collaboration over the last several years to support an increasingly distributed workforce. The widespread adoption of team collaboration enables a shift from email-based conversations to ones that provide context, and that enable integrations to eliminate app switching. Realizing the full benefits of team collaboration requires extending it to partners, suppliers, and customers to enable shared, cross-company workspaces. Doing so safely and securely requires both picking the right federation approach, and the right vendor that can meet security and compliance needs. Of all the available choices, direct federation between workspaces provides the highest level of security as well as support for integrations and workflow automations that enable the optimal collaboration experience.
To safely and securely implement team collaboration federation:
- Evaluate providers based on their security, governance, and compliance controls, especially in their ability to support regulatory environments such as HIPAA and FedRAMP
- Ensure the ability to implement granular controls for enabling or restricting establishment of federated channels in accordance with policies
- Look for solutions that enable distributed management and give workspace administrators the ability to manage their own federation
- Evaluate capabilities for integrating third-party applications, data sources, and automation into federated workspaces to achieve the highest business value
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