The last few years have seen an explosion in both the number and type of collaboration tools deployed within the workplace. Video conferencing and team messaging apps are now almost ubiquitous, with companies often using more than one app. At the same time, companies are adopting a flurry of new apps devoted to workflow management, virtual whiteboards, social engagement and information sharing.
As employees take advantage of these novel ways to engage with one another — as well as with customers and partners — governance of collaboration tools must keep pace to safeguard networks against the risk of unauthorized application access and data loss.
Emerging challenges include the following:
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