10 Factors Contributing to Employee Experience Success

10 Factors Contributing to Employee Experience Success

From use of personas to formal adoption plans, a look at some of what successful companies have included in their employee experience initiatives.

It’s tough to get the employee experience right when it comes to technology, people, and processes. So what can IT, HR, and other business leaders do to set their companies up for success?

That’s a question Metrigy delved into as part of its global Employee Experience & Workforce Engagement: 2022-23 research study conducted in the second quarter with 250 companies. First, they must determine their metrics for success and then measure against them.

Companies can measure the success of their employee experience undertakings in several ways. For purposes of our study, we looked at four metrics:

  • Revenue growth –  Has employee experience platform adoption facilitated collaboration for new product creation, services, or revenue streams, for example?
  • Cost reduction – Has the technology’s use resulted in lower capital or operating costs?
  • Employee satisfaction – Do employees feel more engaged, resulting in improved performance?
  • Employee retention – Are employees feeling more invested in the company and less likely to leave?

Continue reading on WorkSpace Connect

Image Source: Artur Marciniec – Alamy Stock Photo

Sourced from: Metrigy Blog. View the original article here.

About Telecoms-Channel

Telecoms-Channel.co.za is your one-stop source for the latest news and insights from the telecoms industry in South Africa, where you get comprehensive coverage of the industry and keep up with the ever-evolving market landscape.

Whether you need to understand market trends, identify new opportunities, or stay informed of the latest developments, we have you covered.

In addition to bringing the best news together, we have access to an extensive supplier network that makes it easy for any telecoms company looking to tap into new markets or enter the telecoms industry. Take advantage of our expertise and contact us today to find your next partner!

Other posts you might be interested in

BitCo Telecoms Sold

BitCo Telecoms Sold

Link Africa has announced the acquisition of BitCo Telecoms, a move that strengthens their position in the South African telecommunications industry. This strategic acquisition expands Link Africa’s product portfolio, customer base, and overall network coverage across the country.

NEC Exit

NEC Exits On-Premise UC Market

NEC is making a strategic shift, exiting the on-premise PBX market outside of Japan. This move reflects the ever-growing dominance of cloud-based communication solutions.

Cloud PBX Solutions

Request Once, Get Multiple Quotes - Save Thousands!