The Numerous Benefits of Using Voice Broadcasting Software for Business, Governments, Healthcare

2020 05 08 2

There are different ways to reach out to mass audiences. You can use newspapers. You can use Radio and TV. You can use digital channels such as Whatsapp, SMS, email, and, of course, the standard phone call. All these have some shortcoming or the other. Besides, you will find them to be expensive and time-consuming. Then, you have voice broadcasting. With the right voice broadcasting software, you can simply broadcast voice recorded messages to millions in minutes and be sure that they have received and accessed the message on their mobiles. When immediacy has utmost priority there is nothing like voice broadcasts. There are other benefits too as this post describes.

Who is it for?

Everyone is the brief answer.

  • Governments – cheapest and most effective way to send our mass notifications, disaster warnings, appeals, and instructions to people
  • Healthcare – notify patients about appointments, post-care procedures, billing reminders, new service offers, check-up camps, and so on
  • Education – Send out notifications to parents, teachers, students, announce exam results, remind about fees, special classes, and others
  • Business – use voice broadcasting software for sales campaigns, bill payment reminders, new offers, deals, service calls
  • Professionals – issue notifications, payment reminders, appointment reminders
  • Service providers – use multi-tenant voice broadcasting software for internal purposes to remind clients about payments, new offers, and deals and to rent out the software to resellers and to business clients

Hodusoft’s BS software includes voice broadcast as well as SMS broadcast. You can purchase it for on-premise use and you can subscribe to it as a service. Large enterprises with multi-branch operations and VoIP service providers can subscribe to the multi-tenant voice broadcasting software as a revenue generation tool.

Voice is so much better

Hodusoft’s voice broadcast software has quite a few tricks in the box. One is that with the use of artificial intelligence linked to the database it can automate tasks and personalize voice messages. So, instead of a voice message that says “Dear customer” it will say “Dear Mr Smith”. Anyway, receiving sales offers or payment reminders is so much more agreeable when you listen to a pleasant voice say so in a nice way. Just to make sure you can supplement the voice mail message with a text message. Takeaway: you are 100% sure that the target has received your message.

Save time, effort and money

Assign the task of sending out a message through mail, phone or text to an employee and watch their faces grow long. IT takes time and effort doing this type of boring, routine task. Now, let them do something more productive and interesting while the voice broadcasting software takes over. It is easy, really. You simply pick a list from your CRM database, create a voice message or use text to speech utility, link the two, schedule a time for messages to go out and click on send. The system automatically uses the linked IVR or its own standalone dialer to dial numbers, make sure the phone responds and then deliver the voice message with a confirmation of delivery. If you use an IVR then it becomes even better—recipients can respond (such as when you send out sales offer or payment reminder). The system is capable of concurrent calls numbering hundreds. This means you can send out thousands of messages in seconds. Governments, for instance, will find this feature immensely useful when warning citizens of a natural disaster or when sending out notifications.

Business benefits

While governments may use it for public service, businesses can use voice broadcast software for customer service and for sales. A small business operator may not be able to afford the services of call center for the sales campaign. All he has to do is to subscribe to voice broadcasting software when required and send out the sales messages. Leads increase and so do revenues. You can send out messages regularly, say once a week, and stay “visible” to your existing and potential customers. Spend less, get maximum returns through this digital avenue.

The multi-tenancy feature

Larger enterprises with a number of branches can subscribe to a multi-tenant voice broadcasting solution and each branch becomes a tenant, maintaining separate records and accounts. Resellers and VoIP service providers can subscribe to multi-tenant voice broadcast software and then resell service at a profit.

This is a hidden gem. Discover Broadcasting Software and all it can do for you. Just give it a try once, possibly through a free trial offer from the vendor.

Sourced from: Hodusoft. View the original article here.

About Telecoms-Channel is your one-stop source for the latest news and insights from the telecoms industry in South Africa, where you get comprehensive coverage of the industry and keep up with the ever-evolving market landscape.

Whether you need to understand market trends, identify new opportunities, or stay informed of the latest developments, we have you covered.

In addition to bringing the best news together, we have access to an extensive supplier network that makes it easy for any telecoms company looking to tap into new markets or enter the telecoms industry. Take advantage of our expertise and contact us today to find your next partner!

Other posts you might be interested in

Ericsson LG
Industry News

Ericsson-LG’s Key Trends Shaping the Future of Enterprise Communication

Ericsson-LG is at the forefront of transforming the business communications landscape. By harnessing the power of artificial intelligence, cloud technology, and robust cybersecurity, the company is empowering businesses to enhance productivity, streamline operations, and improve customer experiences.

Cloud PBX Solutions

Request Once, Get Multiple Quotes - Save Thousands!