Grandstream Launches SoftwareUCM: Advanced PBX Solution for Seamless Business Communication

Introducing SoftwareUCM: Grandstream’s Innovative Software PBX Solution

Grandstream Networks, a renowned leader in unified communications and networking solutions, has taken a significant step forward by launching SoftwareUCM. Building on the award-winning UCM PBX platform, SoftwareUCM is a state-of-the-art software PBX solution designed to revolutionize how businesses communicate. It empowers users to create a self-hosted Unified Communications (UC) solution tailored to their specific needs.

Overview of SoftwareUCM

Released on March 12, 2025, in Boston, MA, SoftwareUCM offers a scalable platform capable of supporting between 50 to 5000 users. Its robust features and integrations are aimed at boosting productivity, making it an ideal choice for enterprises, small-to-medium-sized businesses, retail, hospitality, and residential deployments. With SoftwareUCM, all business communications are unified into a centralized system, streamlining processes and enhancing collaboration.

Features and Functionalities

SoftwareUCM is designed to unify all aspects of business communication, providing an all-in-one solution that includes:

• Voice and Video Calling: Seamlessly connect with colleagues and clients through high-quality voice and video calls.
• Meetings: Host virtual meetings with integrated tools for a smooth communication experience.
• Chat: Instant messaging features facilitate quick communication between team members.
• Data Analytics: Gain insights into communication patterns and usage metrics to optimize operations.
• Mobility: Access the platform from anywhere, ensuring flexibility and responsiveness.
• Facility Access: Manage physical access to secure areas, enhancing security protocols.
• Intercoms and Video Surveillance: Integrate communication with security systems for comprehensive management.

Enhanced Security Features

Security is paramount in today’s digital landscape, and SoftwareUCM addresses this need with advanced features designed to protect sensitive business data. The software includes:

• End-to-End Data Encryption: Ensures that all communications are secure and private.
• Storage and Backup Mechanisms: Safeguard critical data against loss with reliable backup solutions.
• Anti-Malware Protection: Advanced measures to defend against potential threats and ensure data integrity.

Flexibility and Customization

One of the standout features of SoftwareUCM is its flexibility. Businesses and resellers can host their UC solutions on local physical machines, virtual machines, or cloud platforms, providing complete control over their communication infrastructure. This flexibility allows for easy scaling and adaptation as business needs evolve.

Multi-Tenant Support

SoftwareUCM’s multi-tenant support is particularly beneficial for resellers, enabling them to manage multiple customers from a single installation. This feature allows for:

• Resource Allocation: Efficiently allocate resources to various independent software instances.
• Data Isolation: Ensure complete security and privacy between different tenants.

Integration Capabilities

To ensure seamless business operations, SoftwareUCM is designed to integrate smoothly with various third-party platforms. This includes:

• Customer Relationship Management (CRM) Systems: Easily connect with popular CRM solutions to enhance customer engagement.
• Property Management Systems (PMS): Streamline operations in the hospitality sector through effective integration.
• Enterprise Resource Planning (ERP) Systems: Facilitate comprehensive management of business resources and data.
• API and SDK Availability: Custom functionality and integrations can be developed to meet specific business needs.

Comprehensive Communication Tools

SoftwareUCM boasts a suite of communication tools designed to enhance collaboration:

• Built-in Audio, Video, and Web Meeting Platform: Engage in high-quality meetings without needing additional tools.
• Wave App Compatibility: Communicate from any device—mobile, desktop, or web—with the Wave app.
• Collaboration Features: Share screens, files, and utilize whiteboards for effective teamwork.
• Meeting Assistant: Keep meetings organized and productive with built-in tools that assist in managing agendas.

Plans and Pricing

SoftwareUCM offers customizable plans to cater to various business sizes and needs, with options supporting from 50 to 5000 users and 24 to 1000 concurrent calls. Interested businesses can use the plan calculator available on the Grandstream website to tailor a solution that fits their requirements.

To experience the benefits of SoftwareUCM, businesses can sign up for a free one-month trial, allowing them to test the platform’s capabilities before committing to a plan.

Availability and Support

SoftwareUCM is available for purchase through Grandstream’s extensive network of channel partners worldwide. Businesses looking to implement this powerful software PBX solution can reach out to a Grandstream reseller, installer, or certified distribution partner. For assistance in finding a certified distribution partner, visit the Grandstream website.

About Grandstream

Founded in 2002, Grandstream has transformed global communications through innovative unified communications and networking solutions. With a commitment to quality, reliability, and innovation, Grandstream’s award-winning products are trusted by enterprises and small businesses in over 150 countries. Headquartered in Boston, MA, USA, Grandstream continues to lead the way in providing comprehensive communication solutions that foster seamless connectivity.

For more information about SoftwareUCM’s features, specifications, and pricing, visit the SoftwareUCM product page on Grandstream.com.

Source Article: https://blog.grandstream.com/press-releases/grandstream-releases-a-software-pbx-solution