[3 February 2012] The date for the switchover to the 116 short code as the exclusive way to access toll-free child helpline services has been postponed again to 15 March 2021.
Notice extending use of the toll free number for child helpine services [2 February 2021]
ICASA has encouraged licensees to implement a voice recorded message advising the public of the imminent changeover to the 116 short code (such messages to be played on calls to both numbers).
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