Are you struggling to set up PSTN connectivity for Cisco Webex Calling? Look no further, as we’ve got you covered! In this blog post, we’ll discuss some easy steps to make PSTN connectivity for Cisco Webex Calling a breeze.
PSTN connectivity for Cisco Webex
First, you need to select a suitable PSTN service provider. Consider factors such as call quality, coverage, pricing, and service level agreements (SLAs) when choosing a provider. Once you’ve selected a provider, you can begin the process of configuring your network and devices for PSTN connectivity.
The next step is to deploy a Session Border Controller (SBC) to mediate between your Cisco Webex Calling service and the PSTN service provider. The SBC acts as a bridge between the two networks and ensures that calls are routed securely and efficiently. AudioCodes’ Mediant SBCs are a popular choice for Cisco Webex Calling users, as they offer comprehensive security features, interoperability, and easy integration with Webex Calling.
After deploying the SBC, you can proceed to configure your Webex Calling service for PSTN connectivity. This involves setting up a PSTN dial plan, which maps telephone numbers to the appropriate routes and gateways. You can also configure call routing policies, caller ID settings, and other call-related parameters to ensure that your calls are handled correctly.
Finally, you need to test your PSTN connectivity to ensure that everything is working as expected. Conduct test calls to internal and external numbers, check call quality, and troubleshoot any issues that arise.
Setting up PSTN connectivity for Cisco Webex Calling can be straightforward if you follow the right steps. By selecting a suitable PSTN service provider, deploying an SBC, configuring your Webex Calling service, and testing your connectivity, you can ensure that your calls are secure, reliable, and of high quality.
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