Business Profile

BroadSoft, Inc. is a global communication software and service provider that was purchased by Cisco Systems in 2018. It partners with more than 600 carriers and 25 of the world’s 30 largest service providers in 80 countries.
 
The company provides the building blocks for service providers to build cloud-based communications services such as voice, video, web conferencing and now team messaging and contextual services.
 
BroadSoft was founded in 1998 and completed its initial public offering public in 2010, and is headquartered in Maryland.

 

Latest Broadsoft and Cisco News

Call/Contact Centre
Staff Contributor

Cisco contact centre survey reveals pain points

During these days of lockdown, contact centres are a company’s lifeline for customers, and they’re of necessity rapidly evolving. Barbara Ferguson, senior product manager, Cisco Contact Centre, told the publication that clients are sayi
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