CallHippo is a virtual number provider that also offers a standard IVR system with all of their plans. Their IVR services work like many other, helping companies get customers to the right department, the first time.
For example, if somebody calls and would like to speak with your sales team, they may be prompted to press a particular number on their keypad to be transferred to the proper department. Using their simple interface, you can customize your IVR settings easily and quickly. You can set up different forwarding rules, and send calls to certain people first.
Some of their more advanced plans even offer multilingual IVR capabilities. If you have customers in other countries, don’t worry, CallHippo has an IVR system for you.
CallHippo has a much simpler IVR system in place compared to Twilio, and would be better for smaller businesses or startups who don’t need complex data collection or custom coded inputs. Their pricing is as follows:
Basic – Free
Bronze – $12 per user/month
Silver – $25 per user/month
Platinum – $50 per user/month
In addition to these monthly charges, you will also have to purchase your number separately, which can range from $9/month to $75/month, with additional fees for incoming and outgoing calls. All of their plans offer an array of standard features, with more complex ones being available with the Bronze, Silver and Platinum plans.
