Gartner Recognizes 3CX as Top Call Center Software 

After an extensive analysis conducted by Gartner Digital Markets, including Capterra, Software Advice, and GetApp, the results are in! 3CX has once again demonstrated its exceptional performance, earning a prominent position in 12 of Gartner’s flagship Q1 2023 reports. These reports highlight the top-rated solutions in the industry, as determined by feedback from the most important stakeholders, end-Users. This recognition holds immense significance and underscores the outstanding capabilities of 3CX.

The continued acknowledgment from Gartner Digital Markets reaffirms 3CX’s industry leadership, further establishing the reputation of the 3CX Unified Communication System as a provider of highly effective and top-quality solutions.

These accolades not only showcase the exceptional quality of 3CX’s product features but also highlight the immense satisfaction experienced by users who reap the benefits. Among the various features, 3CX Chat and Messaging garnered exceptional praise from Capterra users, earning one of the highest ratings compared to other features. Additionally, GetApp users expressed their delight in the user-friendly nature and exceptional functionality of the 3CX Phone System.

The impressive overall rating of 4.45 out of 5, derived from the feedback of over 350 reviewers, speaks volumes about the capabilities and excellence of the platform, particularly the remarkable 3CX call center software. 

Learn more here https://www.3cx.com/blog/news/gartner-2023-awards/

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About Telecoms-Channel

Telecoms-Channel.co.za is your one-stop source for the latest news and insights from the telecoms industry in South Africa, where you get comprehensive coverage of the industry and keep up with the ever-evolving market landscape.

Whether you need to understand market trends, identify new opportunities, or stay informed of the latest developments, we have you covered.

In addition to bringing the best news together, we have access to an extensive supplier network that makes it easy for any telecoms company looking to tap into new markets or enter the telecoms industry. Take advantage of our expertise and contact us today to find your next partner!

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