Posted on July 15th, 2020 by Amy Elliott, Head of Content
LONDON, UK, 15TH JULY 2020 – 3CX, developer of the award-winning business communications solution, is pleased to announce the deployment of its software system at the branches of one of Brazil’s leading tourism service providers, Ancoradouro Group. The company, which offers access to airlines, hotels, cruises and local transportation to travel agencies, currently sells over 60,000 air tickets per month and employs more than 400 people.
With a total of seven branches across Brazil and the need for a more centralized system to connect them, the organization began trialing various solutions to replace their outdated hardware PBX. Ancouradouro also wanted to improve employee mobility and save money on interoffice calls across all locations. The Vice President of Operations, Robson Camargo, landed on 3CX as the ideal solution to bolster the performance of Ancoradouro’s travel call center.
“Installation and maintenance costs are relatively low if you consider the features and benefits brought to operation. And, as one of the main functionalities of its operation is to be totally online, it promotes cost reduction in the medium and long term, since the calls between the company’s extensions have zero cost. We have seen a significant improvement in employee mobility and are particularly enjoying the ability to manage and see the status of all branches from one central dashboard.” – Robson Camargo, Vice President of Operations, Ancoradouro Group.
With the help of 3CX Gold Partner, Vellui IT & Telecom Solutions, Ancoradouro quickly deployed their 128SC Enterprise license without issue.
Find out more about why Ancoradouro chose 3CX and the benefits they are enjoying in the complete case study.
About 3CX (www.3cx.com)
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boosts employee productivity, and enhance the customer experience.
With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
250,000 customers worldwide use 3CX including McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on LinkedIn, Facebook, and Twitter.
About Vellui IT & Telecom Solutions (vellui.com.br)
Vellui has over 15 years of experience in the IT and telecoms industry and are specialists in developing bespoke solutions that work to improve business efficiency and productivity. With certified professionals in on-premise and cloud PBX, Vellui offers services to small, medium and large enterprises across all sectors.
Sourced from: 3CX Blog. View the original article here.
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